I’m currently working on shaping and delivering a number of design projects on our app store and developer platform to help grow our ecosystem and capabilities, and to support the community of developer’s that build on top of Intercom.
After 12 years of serving bug tracking well, the most viewed screen in Jira needed a redesign to improve the scalability and extensibility needs of today’s Jira users. I worked on the new design that would be one of the biggest changes in Jira’s history.
A reflection on the journey that the Jira design team went on to quantify the impact of our design changes at scale and how we could build confidence in the direction of our designs through task-based usability testing.
While designing in Atlassian’s growth team, I worked on a growth experiment to thoughtfully surface Confluence to Jira users at the right time and place that would significantly increase the number of Jira users who started trials of Confluence.
I was involved in designing a company-wide vision of a unified, consistent and integrated future for Atlassian’s portfolio of products in a world of cloud-based software as a service.